The Arc Mercer News

Under the guidance of the Liberian Cultural Connection Group and the Team Atmosphere Committee (TAC), a comprehensive three-year roadmap is currently being developed to upgrade and expand the services provided by our key partners in Liberia. Exporting Excellence to West Africa This ambitious initiative seeks to transplant the core competencies of The Arc Mercer to Western Africa. The primary objective is to take the successful service models developed here at the Arc Mercer a

The Arc Mercer proudly recognizes Ciera Kriegner , Site Supervisor in the Janitorial program, as December 2025 Employee of the Month. Ciera’s leadership, professionalism, and genuine commitment to supporting others have made a lasting impact on both her team and the programs she serves. Leading with Positivity and Initiative Ciera was nominated by Kathy Rhead , Administrator of the Day Program, who highlighted the energy and dependability Ciera brings to her role each day. Si

Work anniversaries at the Arc Mercer are more than milestones, they represent relationships built, lives impacted, and a lasting commitment to the agency’s community. Recognizing Years of Dedication Employees reaching milestone anniversaries are honored throughout the year as part of TAC’s ongoing recognition efforts. These celebrations acknowledge the experience and institutional knowledge long-tenured staff bring to their roles, as well as the stability and mentorship they

On Friday, February 20, 2026, the Team Atmosphere Committee’s Black Culture Advisory Group  delivered a powerful tribute to heritage and community progress. The event, held both in-person and virtually, served as a cornerstone of the agency’s commitment to cultural awareness and staff engagement. This year’s program was a great place to celebrate the mission of the Black Cultural Advisory Group  to build a strong infrastructure for black individuals and families with special

Richard Galgano | November Employee of the Month Cultivating Growth Through Purposeful Support The Arc Mercer proudly recognized Richard Galgano  from our Occupational Training Center , as the November 2025 Employee of the Month for his thoughtful leadership and deep commitment to meaningful outcomes for the consumers he supports. With four years of dedicated service, Richard is known for approaching his work with care, intention, and a steady focus on long-term impact. Nomin

Frontline staff at The Arc Mercer are more than the backbone of daily operations, they are essential partners in shaping the agency’s future. The TAC Ambassador Program  strengthens that partnership by elevating mission-critical staff, including Direct Support Professionals, Behavioral DSPs, Job Coaches, and Shift Managers, into leadership and strategic planning roles. Ambassadors serve as a bridge between staff and the Team Atmosphere Committee (TAC),  ensuring that frontlin