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Employee Newsletter
February 2026 Edition
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The Arc Mercer News


Project 601: Strategic 3-Year Planning Underway for Arc Mercer’s Liberian Connection
Under the guidance of the Liberian Cultural Connection Group and the Team Atmosphere Committee (TAC), a comprehensive three-year roadmap is currently being developed to upgrade and expand the services provided by our key partners in Liberia. Exporting Excellence to West Africa This ambitious initiative seeks to transplant the core competencies of The Arc Mercer to Western Africa. The primary objective is to take the successful service models developed here at the Arc Mercer a
4 days ago2 min read


Employee of the Month — Ciera Kriegner
The Arc Mercer proudly recognizes Ciera Kriegner , Site Supervisor in the Janitorial program, as December 2025 Employee of the Month. Ciera’s leadership, professionalism, and genuine commitment to supporting others have made a lasting impact on both her team and the programs she serves. Leading with Positivity and Initiative Ciera was nominated by Kathy Rhead , Administrator of the Day Program, who highlighted the energy and dependability Ciera brings to her role each day. Si
4 days ago1 min read


January TAC Awards Luncheon Celebrates Excellence, Creativity, and Longstanding Commitment Across Arc Mercer
The Arc Mercer’s Team Atmosphere Committee (TAC) hosted its January 2026 Awards Luncheon on Friday, January 23, recognizing outstanding employees, celebrating personal growth, and honoring years of dedicated service across the agency. The luncheon brought staff together to reflect on the meaningful contributions that strengthen Arc Mercer’s mission and workplace culture. Rising Star of the Month: Kevin Pearce One of our residents, Kevin Pearce, was recognized as the Decembe
Jan 273 min read


Putting Quality Goal Progression Front and Center in 2026
In 2026, The Arc Mercer will be working toward a renewed focus on meaningful goal progression for the people the agency supports. While individualized goals are widely used across IDD services, there is currently no nationally accepted standard that defines what quality goal progression should look like. As a result, goals can vary greatly across providers and systems. At The Arc Mercer, this gap presents an opportunity for thoughtful improvement. Rather than focusing only
Jan 212 min read


Arc Mercer’s Janitorial Team: Integrity and Excellence at the Mercer County Clerk’s Office
The Arc Mercer’s Janitorial Department continues to shine, not only for the quality of its work, but for the character of its team members. A recent act of honesty at the Mercer County Clerk’s Office exemplifies the professionalism that defines this department. During routine cleaning, Carlos Ochoa, a valued consumer employee on the janitorial team, discovered a lost phone in a restroom. Without hesitation, he notified his supervisor, Mirian Ajanel Pacaja, who immediately ens
Nov 21, 20252 min read


Rising Stars: Anthony & John Brooks
Brothers Making a Lasting First Impression Arc Mercer proudly honored Anthony and John Brooks as the Rising Stars of the Month for...
Sep 23, 20252 min read
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