The Arc Mercer News

At the Arc Mercer, innovation isn't just about technology or new programs, it's about finding better ways to support both employees and the individuals they serve. Over the past year, the Arc Mercer has been piloting an innovative overnight staffing model at one of its residential homes that allows overnight Direct Support Professionals (DSPs) to rest during their shift while maintaining continuous supervision and support for residents. Under the program, two overnight staff

Every recreation outing represents more than a day on the calendar. It represents an opportunity for someone to build confidence, strengthen friendships, experience something new, and become more connected to their community. That commitment to meaningful engagement continues to be a priority throughout Arc Mercer's Residential Services. During the first six months of 2026, residential staff organized 1,889 community recreation outings for the individuals who live in the agen

Understanding employee benefits can sometimes be challenging, especially when balancing the demands of a busy workday. While The Arc Mercer offers a wide range of benefits designed to support employees and their families, not every staff member has the time or opportunity to fully explore everything available to them. To help bridge that gap, The Arc Mercer has created an innovative new position focused entirely on employee benefits education and engagement. Emmanuel Bropleh

Behind every successful program, meaningful community inclusion opportunity, and life-changing support service at the Arc Mercer is a dedicated team of employees committed to making a difference. That commitment is reflected not only in the quality of services provided throughout the agency, but also in the strong culture of recognition that celebrates employees who go above and beyond each day. In 2026 alone, the Arc Mercer has received more than 200 nominations across its E

At The Arc Mercer, employee engagement extends beyond the workplace through the Team Atmosphere Committee (TAC), an employee-led committee dedicated to strengthening workplace culture, recognizing staff achievements, promoting inclusion, and creating opportunities for employees to connect, grow, and have their voices heard. One of TAC's most impactful initiatives is the TAC Ambassador Program, which empowers frontline employees to serve as leaders, advocates, and strategic p

As the music played across Miracle League Field and kickballs flew through the warm spring air, something special was happening. Consumers, residential staff, and officers from the Hamilton Police Department gathered together for what was supposed to be a community kickball game. By the end of the day, it had become something much more, a celebration of friendship, inclusion, and the relationships that make The Arc Mercer feel like family. For many of the individuals we suppo