Celebrating Success, Embracing Growth
The Arc Mercer's Residential department has a lot to be proud of. Over the last six months, we've:
Administered over 250,000 medications with exceptional accuracy
Facilitated over 1,700 community integration activities
Maintained a 97% employee retention rate
Welcomed 73 new team members
Consistently exceeded quality assurance standards
These achievements speak to our unwavering dedication to the individuals we serve and our commitment to excellence.
A New Chapter: The Good Neighbor Program
Our success has fueled ambitious plans for the next five years. Building on our strong foundation, the Residential department is excited to introduce the Good Neighbor Program. Our goal is simple: to foster a positive and connected community for everyone.
Measuring Our Progress
We believe in setting clear goals and holding ourselves accountable. Over the next two years, we aim to:
Year 1: Establish contact with all neighbors of our current group homes
Year 2: Extend this contact to all new neighbors as we expand
Ongoing: Participate in at least one neighborhood activity and one community event each month
Turning Goals into Action
The Good Neighbor Program will be built on a foundation of mutual respect and understanding. Key actions will include:
Introductions: Welcoming neighbors with warm greetings, sharing who we are, and discussing our mission
Social Connections: Establishing easy ways to stay connected through multiple communication platforms
Community Engagement: Creating a 3-month rolling event calendar that includes:
Neighborhood Activities: Volunteering alongside neighbors at local food banks, animal shelters, etc.
Community Events: Hosting BBQs, informational sessions with agency leaders, and other engaging gatherings
Building a Brighter Future, Together
The Good Neighbor Program is about more than just proximity - it's about cultivating a sense of belonging. We believe strong community connections are essential for everyone to thrive. As we embark on this journey, we're excited to build positive relationships and create a truly inclusive neighborhood for all.
Stay tuned for future updates where we'll share progress and heartwarming stories from the Good Neighbor Program!
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